Privacy Policy

1. Introduction

Welcome to Phuket Surgery (www.phuket.surgery). We are committed to protecting your personal data and respecting your privacy. This GDPR privacy policy explains how we, Phuket Surgery, use any personal information we collect about you when you use our website and services. 

2. Who We Are

Phuket Surgery (www.phuket.surgery), a platform operated by My Medi Travel Pte. Ltd, part of the MyMediGroup. We specialize in facilitating medical tourism in Thailand, particularly in Phuket and Bangkok. Our platform connects medical tourists or international patients with the best medical, dental, or cosmetic providers in Thailand. Our service is offered free of charge to the patient. For any privacy-related concerns, you can contact us at phuketsurgery@mymeditravel.com.

3. Data We Collect About You

We may collect and process the following data about you:

  • Personal identifiers (such as name, contact details, and service usage data)
  • Financial and transaction data (for service payment purposes)
  • Health and medical information (as required for medical tourism services)
  • Technical data (such as IP address, browser type, etc.)
4. How We Use Your Data

Your data is used for the following purposes:

  • To provide and personalize our services
  • To comply with legal obligations
  • For internal research and statistical analysis
  • To communicate with you about our services
5. Legal Basis for Processing Your Data

We process your data based on:

  • Your consent
  • The need to fulfil our contractual obligations to you
  • Legal compliance purposes
  • Legitimate interests in operating our business
6. Data Retention

We retain your personal data for as long as necessary to provide the services you have requested or for other essential purposes such as complying with legal obligations and resolving disputes.

7. Your Rights Under GDPR

Under the GDPR, you have various rights, including:

  • The right to access your personal data
  • The right to be informed about the processing of your data
  • The right to rectify inaccurate data
  • The right to erasure
  • The right to restrict data processing
  • The right to data portability
  • The right to object to data processing
  • Rights related to automated decision-making and profiling
8. Data Security

We are committed to ensuring your data is secure. We have implemented appropriate technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your data.

9. Third-Party Links

Our website may contain links to other websites. This privacy policy only applies to our website, so when you link to other websites, you should read their own privacy policies.

10. Changes to Our Privacy Policy

We keep our privacy policy under regular review, and any updates will be posted on this page.

11. How to Contact Us

For further information about our privacy policy or if you have any questions, please contact us at phuketsurgery@mymeditravel.com